Effective From: February 17, 2026

Welcome to QNet Cables (“QNet,” “we,” “us,” “our”). These Terms & Conditions (“Terms”) explain how our website works, what you can expect when you place an order, and what we expect from you in return.

We aim to keep our terms clear, fair, and easy to find so you can buy network cabling and accessories with confidence.

For Your Queries: Visit our Contact page or reach our support team before you order if anything here is unclear.

1) To whom these Terms apply

By browsing, creating an account, requesting a quote, or purchasing from our website, you agree to these Terms and any policies we link to (such as our Privacy Policy and Return Policy). If you don’t agree, please don’t use the site.

If you are purchasing on behalf of a business, you have to confirm that you’re authorized to bind that business to these Terms.

2) About our website and what we sell

QNet sells connectivity products such as Ethernet cables (Cat5e, Cat6, Cat6a), fiber optic patch cables (singlemode/multimode), and cabling accessories.

All Product images and descriptions on our website are provided for your overview.

Product labelling, packaging, and minor design/style details may vary due to batch or manufacturer updates.

Compatibility on Customer End

The responsibility for compatibility will be solely on the customer. Kindly contact us before you order. We’ll help you verify fit, performance needs, and use-case details.

3) Accounts and acceptable use for accuracy

Your details (Customer’s)

You agree to provide updated and accurate contact, billing, and shipping information. If your information is incomplete or looks fraudulent, we may pause or cancel an order to protect you and our store.

Safe and fair usage of the site

You agree not to:

• attempt to hack, scrape, or disrupt the website,
• misuse promotions or coupons,
• place orders using unauthorized payment methods,
• or use our site in a way that breaks applicable laws.

We may restrict access or cancel orders where we reasonably suspect fraud, abuse, or policy violations.

4) Orders and order acceptance

When an order is “accepted.”

An order confirmation email usually means we received your order request. Your order is considered accepted when:

• payment is authorized and verified, and
• The order is approved for fulfillment.

When we may decline or cancel

We may decline, cancel, or limit an order if:

• An item is out of stock.
• If pricing or technical errors occur,
• payment cannot be authorized.
• Shipping restrictions apply to your address.
• Or we suspect fraud or policy abuse.

If we cancel an order after payment, we’ll issue a refund according to our Refund/Return process.

5) Pricing, taxes, and payment

Pricing

Prices can change at any time. The price you see at checkout is the price you pay at the moment you place the order, unless there’s an obvious error (for example, a misplaced decimal or a system glitch).

Currency

Prices are shown in the currency displayed on the website at checkout (commonly USD, unless our site states otherwise).

Taxes and fees

Sales tax, VAT, duties, and other government charges (if applicable) may be added based on your location and the type of order. If you’re ordering from outside the United States, you’re responsible for any import fees or local charges unless we explicitly state otherwise.

Payment authorization

We generally do not ship until payment is authorized by your payment provider. In case your authorization is delayed for payments, your shipment may be pending/delayed.

6) Shipping, delivery estimates, and risk of loss

Delivery Processing & Carriers

We aim to ship quickly once your order is accepted. Delivery speeds shown on-site are estimates and begin after the carrier receives the package.

Tracking

If tracking is available, we’ll provide it by email or in your account. Carrier scans can take time to update, especially during peak seasons.

Shipping limitations and free shipping Policy

If free shipping is offered, it may exclude non-contiguous destinations (for example, Alaska, Hawaii, and Puerto Rico) and may have minimum purchase requirements or product exclusions. Any final shipping cost and eligibility will be shown at checkout.

Correctness of Address

You’re responsible for input of the correct shipping address. If a package is returned due to an incorrect or incomplete address, reshipping may require additional fees.

7) Returns, refunds, and exchanges

Returns are handled under our Return Policy (available on our website). That policy covers:

• return windows and eligibility,
• condition requirements,
• restocking fees (if any),
• and how refunds are issued.

Important: Some items may be non-returnable (for example, special orders, clearance items, or opened items that can’t be resold). Verify with our team before purchasing for clarity.

8) Product performance, warranties, and limits

Product specs and use

Network performance depends on installation, environment, hardware, and configuration. We can help you choose the right product, but we can’t guarantee performance in every setup.

Manufacturer warranties

Some products may include a manufacturer’s warranty. If a warranty applies, you may need to work with the manufacturer directly for certain claims. We’ll help guide you when possible.

9) Cookies Preferences, Website Analytics

We care about data protection and handling. Our Privacy Policy explains what data we collect and why.

Cookies

We use cookies and similar tools to:

• keep the site running,
• remember preferences,
• and understand how people use the website so we can improve it.

Cookies may include:

• Essential cookies (required for core features),
• Performance/analytics cookies (help us measure and improve),
• Functionality cookies (remember settings),
• Marketing cookies (measure ad performance and relevance, if used).

Please note that some analytics may be provided through trusted third-party companies like Google (for traffic reporting). You can often control cookies in your browser settings.

When we may share information

We may share or disclose information in good faith if required by law, to prevent fraudulent activities, or to protect our customers, our business, and the security of the website.

10) Email updates and marketing

If you subscribe to our newsletter or opt in at checkout, we may email you:

• order and account updates,
• product announcements,
• helpful content and promotions.

You have the option to unsubscribe at any time using the link in our emails.

11) SMS Policies (Messaging Compliance)

If you choose to receive text messages from QNet, you’re opting in to receive messages such as:

• order updates,
• account notifications,
• and customer support responses.

After agreeing to sms service, the message frequency may vary. Message and data rates may apply. You have the right to opt out at any time.

You can contact us through our website for any queries.

We do not sell your phone number. We only use it for the reasons you agreed to.

13) Intellectual property

All site content, text, images, product data, logos, and design are owned by QNet or used with permission and are protected by applicable intellectual property laws. You cannot copy (plagiarize) or reuse it for commercial purposes without written permission from the company.

14) Changes & Updates to these Terms

We may update these Terms to reflect changes in our business, legal requirements, or how the website works. When we do, we’ll post the updated version here with a new effective date. If you decide to use the site after updates or any minor changes imply that you accept the updated Terms.

15) Governing law and disputes

These Terms are governed by the laws of the jurisdiction where QNet is registered, unless local consumer-protection laws require otherwise. Disputes will be handled in the courts or forums we designate, where permitted by law.

16) Contact us

Questions about these Terms, an order, or a product?

Visit our Contact page and choose the fastest option (email, phone, or support form). We’ll point you in the right direction.